Question 1

Why Eurobase?

Accepted Answer

Eurobase stands out as the premier choice for your reinsurance software needs, offering a multitude of compelling reasons to partner with us:

- 30+ Years of Expertise: With a legacy spanning over three decades, Eurobase excels in delivering innovative solutions honed by experience.

- Domain Excellence: Specialising in reinsurance, we provide solutions finely tuned to the industry's nuances, challenges, and opportunities.

- 100% Implementation Success: Our track record speaks for itself - every project achieves successful outcomes backed up by our fully referenceable customer base.

- Global Presence: Operating in 25+ countries, we bring a global perspective to deliver solutions aligned with diverse market needs.

- Dedicated Support: Our UK-based dedicated support team is readily available to address your queries, resolve issues, and provide ongoing guidance. This commitment to customer satisfaction is an integral part of our ethos.

- Inclusive Solutions: From Bluechip to SMEs and startups, our adaptable solutions cater to businesses of all sizes and stages.

Partnering with Eurobase means accessing decades of experience, specialised knowledge, and unwavering commitment, empowering you to navigate the reinsurance landscape with confidence.

Question 2

What service, support, and ongoing investment can you expect as a Eurobase customer?

Accepted Answer

Eurobase is committed to delivering exceptional service, robust support, and ongoing product investment for our clients. Our dedicated UK-based customer support team is readily available to address queries and provide guidance. We continually enhance our reinsurance software based on industry trends and client feedback. Our roadmap includes regular updates, feature enhancements, and compatibility improvements, ensuring that Synergy2 evolves alongside your evolving needs.

Question 3

What are the Synergy2 hosting options?

Accepted Answer

Synergy2 offers flexible hosting options tailored to your preferences and security requirements. We offer Microsoft AZURE cloud hosting, and we can also work with your existing cloud providers or deliver on-premise if required. Our experts guide you in selecting the ideal hosting solution based on your unique operational environment. Incorporating reinsurance software like Synergy2 elevates your reinsurance operations, enhancing efficiency and competitiveness in the ever-changing insurance landscape. Explore our solutions to experience firsthand the transformative power of advanced reinsurance management software.

Question 4

What is the implementation time period for Synergy2?

Accepted Answer

The implementation timeline for Synergy2 varies and is based on several factors, including the complexity of your organisation's needs, existing infrastructure, data migration, quality of data, and the availability of client resources. Typically, implementations range from 4 to 8 months, a timeframe carefully chosen to ensure both thorough integration and optimal performance. During the pre-sales phase, you'll become acquainted with your dedicated Synergy2 implementation team, who will remain closely involved throughout the process. This early introduction allows the team to gain a deep understanding of your specific needs, paving the way for a collaborative partnership. This proactive engagement facilitates a seamless implementation, ultimately delivering the desired outcomes in a timely manner.

Question 5

What are the benefits of a Reinsurance system?

Accepted Answer

A reinsurance system should offer a number of advantages, such as processing facultative and treaty, assumed and ceded, proportional and non-proportional in a single application. It should deliver precise risk evaluation, allowing for optimal coverage and informed business decisions. The benefits include improved risk management, minimised claims leakage, enhanced underwriting accuracy, and streamlined operations. Additionally, it fosters seamless collaboration between insurers and reinsurers, facilitating effective communication and data exchange.

Question 6

What is Reinsurance software?

Accepted Answer

Reinsurance software, like Synergy2, is designed to optimise and streamline processing within a reinsurance carrier. It empowers companies to manage risk effectively by facilitating the transfer of liability to other insurers. This results in reduced exposure and enhanced profitability. Reinsurance software solutions automate tasks related to policy administration, risk assessment, claims handling, and financial reconciliation, ensuring accuracy and transparency in operations.

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