Find out what our clients have to say about our cutting-edge products and services:

 

"EmiratesRE has consistently grown its business portfolio over the past 8 years and eurobase with its synergy system has played an integral part in supporting that growth.  In making this commitment we are confident that, with the enhanced capabilities of synergy2, that support will continue as we progress towards our aim of making EmiratesRE the national retakaful provider for the region." Mohamed El Dishish, CEO of EmiratesRE

“MENA Re is delighted to have selected synergy2 from Eurobase to support it in its growth plans in the Middle East. Not only was the core system functionality a key driver but the flexibility in terms of the project approach and the proven nature of Eurobase’s experience in reinsurance were important factors that led us to place our business with them. We were reassured by the fact that Eurobase had other, long-term customers in the Middle East and specifically in Dubai where MENA Re is based too. Being able to demonstrate an understanding of facultative reinsurance for property, engineering and construction was important as was a knowledge of supporting clients in the DIFC under DFSA regulation. Eurobase’s combination of domain expertise and the capabilities of the synergy2 system provided us with a platform that we can use to support us now and as we grow our business in the region. We look forward to a long and close working relationship with the Eurobase team.” - Sanjeev Badyal, CEO, MENA Re Underwriters 

“This implementation provides us with a strategic, operationally effective underwriting platform for our Lloyd’s business. This project was delivered on time and budget, supporting 400 users within Beazley across 8 countries, and serves as a testament to our long standing and successful partnership with Eurobase.” - Adam Cragg, Head Of UW & Claims Operations, Beazley

“The Siena Front Office, Rate Manager & e-Trading solutions have given the Bank’s Treasury the toolsets to offer customers an enhanced experience, whilst improving our dealing workflow and accountability. ” - Anthony Grant, Head of Fixed Income, Currency & Commodities Dealing, Rand Merchant Bank

“We’ve worked with Eurobase for a decade now. The Insurance Solutions team understands the complexities of our business and processes, and we trust the team to deliver a successful implementation for us.”Áine McMahon, General Manager of Volkswagen Insurance Company

“It was striking how complementary Synergy and QRS could be, with very little overlap that would be wasted. We are very pleased both firms were open to a collaborative effort for our benefit.” - Chief Operating Officer for Arch Re Fac, Phil Augur

“Having assessed the market we felt Eurobase's Siena Rate Manager and Siena eTrader had the flexibility and functionality to meet our requirements in order to satisfy the growing needs of our customers. Having an established eFX business we recognise the necessity to continually improve our eFX offerings.” - Preben Hansen, Sydbank

“We are actively investing in updating, integrating and streamlining our processes and technology. We selected Eurobase, as its synergy2 system makes the complex task of making Non-Conventional and Conventional reinsurance business work on one single platform both straightforward and simple. Additionally, its Insurance Solutions team has significant experience in our business, and rapidly understood and met our requirements. This implementation provides us with a strategic and operationally effective underwriting platform for key aspects of our business. We look forward to the improvements to data quality and governance that synergy2 will bring, and to a long, successful partnership with Eurobase.” - Isa Ali, Chief Technology Officer, Saudi Re

“The Siena Front office solution has given the Bank’s Treasury area the toolsets to manage exposure and control risk. It has become a strategic part of our operations.” - John Shea, Head of Finance & Operations, Zenith Bank (UK)

“We were looking for an underwriting system which was flexible enough to handle the complexity of transactions we manage but also simple enough to use. We found that in synergy2 in addition to being a robust platform. synergy2 helps the Horseshoe Group better serve our clients' needs. " - Andre Perez, CEO, Horseshoe Group

“We are delighted that Siena is now live and underpinning our Treasury operation. Throughout the implementation, Eurobase maintained a high level of service on many fronts including account management, project management, commercial input and support. Siena was delivered, including customisations, to specification, and within budget’’ - Crispian Denby, Chief Financial Officer at British Arab Commercial Bank (BACB)

“Following a competitive tender process, CGI selected Eurobase’s Synergy as its general insurance underwriting system for P&C business. This was followed by an implementation study, and workshops as part of the initial phase of the organisation wide project. Further phases of the implementation saw CGI’s Bermudian operations convert ten years of detailed data and go-live in October 2011, and more recently, Colonial BVI in the British Virgin Islands commenced their conversion and rollout, going live in April 2013, completing phase three of the project. Phase four is currently in progress and will see the conversion of data and rollout of CGI’s Cayman operation’s data, plus some functional enhancements before go-live, which is currently scheduled for December 2013. The final phase of the implementation plan will encompass the Bahamian operation in the first quarter of 2014.” - Ian Cummings, Vice-President, IT. Colonial Group International

“Siena eTrader delivers a web-based eTrading solution to our Saving Banks. It offers us the flexibility for extending eTrading market connectivity and a high grade of integration into our existing banking infrastructure.” - Matthias Schlier, e-Trading IT Manager at WestLB Bank

“The London School of Economics had recently appointed a new Director of IT which led to a review of working practices, processes, approach to customer services and the management structure within the department. As a result of this process, a significant investment in additional head count was approved in order to introduce and embed these new services. We approached Eurobase to support us in the recruitment of all positions from Senior to junior appointments because we have had success in working with them previously in other roles. We wanted to work in partnership with an organisation that would understand our culture and therefore approach the right candidates to be part of our organisation. We have been impressed with the work ethic and approach Eurobase have provided with regards to sourcing and carefully selecting candidates, the majority of which have been selected for interview. Eurobase responded quickly to our requirements and we look forward to working with them again in future campaigns. ” - Neil Marshall, Acting Head of Applications, London School of Economics

 “We selected synergy GI because of the application’s proven capability to support a diverse range of business requirements from a single package. synergy GI will provide a modern platform which will support Gulf’s rapidly expanding agency network, whilst enabling the business to take advantage of the sophisticated products facility, for ultimate competitive advantage. We are delighted to be working in partnership with Eurobase” - Gerrard Lee Inniss, Executive Chairman, Gulf Insurance Company

“We selected Synergy RI because it is a proven reinsurance solution offering the scalability and flexibility required to support our planned growth and diversification, moreover it can be implemented within the rapid timescales demanded by a start up company.” - CEO, Emirates Re

 “For RMB this was an obvious choice as we are already implementing several other Siena modules. Siena Gateway meets the high performance requirements we need for both supplying and taking liquidity plus comes with connection adaptors for most portals and Banks we would need to send / receive rates from." - Gert Visser, Chief Operating Officer (Fixed Income, Currency and Commodities), Rand Merchant Bank

"Being able to auto-stream prices with near-zero latency means that we are able to respond to price requests much faster, helping to secure a greater number of trades” - Madeleine Persson Head of FX e-trading for Swedbank

"We assessed four international players based in the U.S. and Europe. We selected Eurobase’s synergy system as we believe it is the most modern technology available. It is the only product able to deliver tangible benefits when measured in terms of cost savings and increased profitability. Eurobase was also flexible in handling our requirements and was capable of supporting both the reinsurance and captive operations which was vital to our needs." synergy has also helped streamline all the necessary underwriting, claims, reinsurance, accounting, management and statutory reporting processes, and as Phil Roels said: “Another major benefit from implementing the new system was the fact that we’ve undergone a business process reengineering program. There is little point in having a slick system on top of poor processes. So it made us assess our existing and ideal business processes so that we could get the maximum value from synergy's advanced workflow capabilities. This highlighted a number of manual, and now redundant, steps which did not add any value. Now that these have been eliminated we have a more streamlined underwriting and claims operation in place.” - Vice President of Operations, Dorinco

"The introduction of Prism [the warehouse] is an important step for British Marine. The company has a wealth of data, the use of which has been instrumental in the turn around in trading fortune, re-establishment of the company’s reputation and service capability in its chosen market - Whilst it is early days following the launch of Prism, it is beginning to deliver a step change in the company’s access and use of this information to the benefit of its customers and internal efficiency. We are working with Eurobase, to develop the application of Prism in the business to enhance both these aspects of our operations.” - Andrew Wainwright-Brown, Chief Operating Officer, British Marine Managers

“Responding to their needs we invested significant time and resource here in London and in the Caribbean assessing their needs and conducting an extensive search for a new IT system to support them. We thoroughly assessed four international offerings - including Sirius, MI Group and Catex - before deciding that Eurobase’s Synergy was the ideal solution. Not only did we think it proved the best value in terms of initial and ongoing costs, but it could provide the essential levels of efficiency and automation required in order to consequently improve customer service. What really impressed us about Eurobase is their professionalism, dedication to delivery and their desire to work in a partnership.” - Mo Touray, IT Manager, Cooper Gay

“We are delighted that the Eurobase treasury system is now live and underpinning our trading operation in Amman. The system will provide a generic solution to many of the banks in Jordan and we look forward to helping Eurobase expand its customer base in the region.’’ - Omar Malhas, Executive Manager, Housing Bank For Trade And Finance, Jordan

"Credit Lyonnais is a Eurobase customer and utilises the 24/7 support for its mission-critical front-office dealing system. This has been proved to be a very reliable and effective means of support for our world-wide operation which includes sites around different time zones, including London, New York and Singapore." - Roger Hall, Head of Fixed Income & Foreign Exchange Business Systems Support, Credit Lyonnais

"Credit Lyonnais has been a Eurobase customer since 2001,and of its forerunner, Tantus, since 1992. In that time, the quality of service and support has been of a consistently high standard. Eurobase’s willingness to tailor the system to Credit Lyonnais requirements, providing cost-effective solutions on-time and within budget, has been a key supporting factor in the development of our business." - Graham Whitehair, Global Head of Foreign Exchange, Credit Lyonnais

"A system was needed that would be reliable, robust, and flexible and as the business grew, be capable of significant enhancement. Our association with Eurobase has been a significant factor in the achievement of all these things. Keeping pace with the expansion of our business has always been a challenge and this is an area where the advice and guidance of Eurobase has been invaluable. " - Gordon Colyer, Chairman and CEO, Cassidy Davis Insurance Group

"This project is a testimony to teamwork and a collaboration which Eurobase believes will set the benchmark for its future business in Germany and further afield. A special challenge was the integration of SYNERGY in the existing HDI application world, which highlights the expertise of Eurobase." - Gerhard Werner, Project Manager, Haftpflichtverband der Deutschen Industrie V.a:G.

"We are now in the third year of our partnership with Eurobase for outsourced IT services. It is important for us to have an efficient, reliable, cost effective service as well as a good working relationship. Eurobase provides this together with a wide range of knowledge of systems and software." - Stefan Hibbett, Paragon International Insurance Brokers Ltd.

"We found Eurobase to be extremely professional in their approach and were impressed with their quick grasp of the intricacies of our business. The document produced was of a high standard in both quality and content. The subsequent customisation and implementation followed by installation and user acceptance testing was handled in a competent and professional manner by all the staff at Eurobase." - John D Powling, General Manager & Chief Executive Officer, Chevron Texaco

"British Arab Commercial Bank have found Eurobase to consistently maintain professional standards with a high level of service." - Roger Screech, Head of MIS, British Arab Commercial Bank Ltd.

"Eurobase People have always provided me with candidates of the highest calibre for every vacancy and have been willing to go that extra mile to achieve a successful placement even against job criteria which at times can be non-standard and challenging." - Tim Hodge, UK IT Operations Manager, Crawford & Company Adjusters (UK) Ltd.

"Our users will now be able to access all the information they need via a modern, easy-to-use interface in order to provide instant responses to broker requests. In fact they’ll be able to handle up to 90% of their ad-hoc information requests themselves. There’s no doubt in my mind that synergy is the leading product in the market and our users are really excited about this product." - Frank Gonzalez, IS Director, Dorinco

“Part of our mission statement states we want to be the best insurance company in the Bahamas through superior operational systems. Therefore, our IT systems are high on our list of priorities and we are continually upgrading our systems to keep abreast of technological advancements. With this goal in mind we realised our previous in-house developed system wasn’t adequate and we needed to change.” - Albert Archer, Managing Director of Carib Insurance Agency Ltd.

“Without doubt we’ve been skating on thin ice in terms of our IT support to date. We’re very much a specialist, not huge volume operation, and have very limited IT expertise internally. Eurobase has been able to help us take a big picture view of our IT requirements and assisted in the deployment of best practices when it comes to protecting our essential data. We’ve been extremely pleased with the local, specialist support we’ve received from the Eurobase team.” - Charles Wynn-Williams, Company Secretary, Anglo Caribbean Insurance Agent (ACIA)

"The rapid response we get from Eurobase is excellent and this is matched by the level of industry knowledge Eurobase provides about international insurance." - Andy Garner, Office Manager, Marine Aviation & General

"Eurobase has always been flexible and professional in its approach to both the commercial and technical aspects of its work for Cox, responding to our changing needs as our business has evolved. This has also helped to maintain a good relationship and provide the service levels that we need." - Steve Purkins, Commercial IT Manager, Cox Insurance Holdings

"Global Currencies Ltd., as a key provider of liquidity to the foreign exchange market for the delivery of exotic currencies required a full-functionality, real-time deal capture, position and credit limit keeping system that is truly global and scalable. It had to be based on advanced technology and deliver productivity benefits as well as reporting accuracy and increased management control capability. It was also important to select a reputable company who would value a long-term relationship. Siena, from Eurobase, fully meets the requirement." - Stephen Bailey, Director, Global Currencies Ltd.

"I can confirm that for the last 5 years, all support and development of the Syndicate Underwriting application has been undertaken by Eurobase to my satisfaction. " - Guy Williams, IT Manager, Capita Syndicate Management

"We have had a strong working relationship with Eurobase Systems for the past 4 years. I personally have found them to be a company willing to go the extra mile no matter what we need and when we need it, through their desire to succeed. I now use them exclusively for all my needs and would highly recommend their services." - Alun Saunders, Projects Director, Vicorp

"Eurobase People have consistently provided us with a professionally delivered recruitment service and I now use them exclusively. They understand our recruitment needs and provide shortlists of a uniformly high standard which ultimately makes our final choice of candidate a pleasantly difficult one." - Andrew Eyre, Customer Support Manager, Microdec

"We’ve been receiving ongoing IT support and consultancy from Eurobase for a year now, but really wanted to use their expertise to help further improve the efficiency of our IT systems. " - John Owens, Finance Director, Humphreys Haggas Sutton

"There is a high degree of satisfaction with the standard of service we have received from Eurobase 'SmartSourcing'" - David Wright, Finance Director, Marine Aviation & General

"SmartSourcing from Eurobase was the obvious choice for us. It delivers a first class systems engineering and support service that complements our in house team, at a fraction of the price of dedicated resources." - Darryl Druckman, Finance Director, Stuart Alexander

"Eurobase People responds swiftly and accurately to our requirements, providing us with a selection of well-qualified candidates and an efficient and professional service." - Sam Friend, IT Director, Crawford & Company Adjusters (UK) Ltd.

"Eurobase is providing the complete infrastructure to support our core business process, including hardware, general ledger, disaster recovery service and, of course, Synergy itself which we are using with little change to the core product." - Keith Rutter, Underwriter Holdings

"I am pleased to be able to confirm that all development and support work undertaken for us by Eurobase Systems Limited in the past year has been completed and delivered in due time and within estimate."  - Financial Controller, Intercargo Insurance Company

"We are very pleased with the Depth Study you performed. Eurobase proved to have a clear understanding of (re)insurance and the IT support its administrative processes requires." - Menno Harkema, Fortis

"I can confirm that recent development work undertaken by Eurobase, on instruction from Chartwell Syndicate 839 has been delivered to my satisfaction in a timely manner and managed within budget estimates." - George Lintner, Syndicate Manager, Chartwell Managing Agents Limited

"The synergy system fulfilled most of the criteria CGU Finance wanted in a replacement reinsurance accounting system. The system itself is relatively straightforward to use from our point of view, although it should be noted that CGU Finance only use the system in a limited way but the quality of the software and personnel at Eurobase were well suited to the task." - Gary Devery, Project Accountant, CGU Plc.